Terms of Service
Introduction
Last Updated: April 15, 2023
Welcome to Boistzo Travel. These Terms of Service ("Terms") govern your use of the website boistzocco.com (the "Website") and the services offered by Boistzo Travel Pty Ltd ("we," "our," or "us").
By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
Definitions
- "Customer", "you", or "your" refers to any individual or entity that accesses or uses our Website or services.
- "Services" refers to the travel planning, booking, and related services provided by Boistzo Travel.
- "Travel Supplier" refers to third-party providers of travel services, including but not limited to airlines, hotels, tour operators, and car rental companies.
- "Booking" refers to a reservation or purchase of travel services through our Website or directly with our travel agents.
Use of Our Website and Services
Eligibility
You must be at least 18 years old to use our Website and services. By using our Website and services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Account Registration
Some features of our Website may require you to create an account. When you register for an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access to your account
- Be responsible for all activities that occur under your account
Prohibited Activities
When using our Website and services, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the intellectual property rights of others
- Interfere with or disrupt the operation of our Website
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use our Website or services for any fraudulent or illegal purpose
- Transmit any viruses, malware, or other harmful code
- Harvest or collect user information without consent
- Impersonate any person or entity
Travel Bookings and Reservations
Making Bookings
When you make a booking through our Website or services, you agree to:
- Provide accurate and complete information for all travelers
- Ensure that all travelers meet the necessary requirements for travel, including valid passports, visas, and health requirements
- Review and comply with the terms and conditions of the specific Travel Suppliers
- Pay all applicable fees and charges for the booking
Agency Role
Boistzo Travel acts as an agent for Travel Suppliers. We do not own, operate, or control the travel services provided by these suppliers. The terms and conditions of the Travel Suppliers will apply to your booking, in addition to these Terms.
Pricing and Payment
All prices on our Website are in Australian Dollars (AUD) unless otherwise specified. Prices may change at any time without notice. We reserve the right to refuse or cancel any booking if we determine that the price displayed was incorrect due to a system error or other reason.
Payment terms will be specified at the time of booking. By providing your payment information, you authorize us to charge the applicable fees to your payment method.
Booking Confirmation
A booking is not confirmed until you receive a written confirmation from us or the Travel Supplier. Please review your confirmation details carefully and contact us immediately if you find any errors.
Cancellations and Changes
Cancellation and change policies vary by Travel Supplier and will be communicated to you at the time of booking. In general, cancellations or changes may result in fees or penalties. Some bookings may be non-refundable.
If you need to cancel or change a booking, please contact us as soon as possible. We will work with the Travel Supplier to minimize any penalties, but we cannot guarantee refunds or changes, particularly for bookings marked as non-refundable.
Travel Documentation and Requirements
You are responsible for obtaining and maintaining all necessary travel documentation, including passports, visas, and health certifications. We recommend checking the entry requirements for your destination well in advance of your travel date.
Passports should generally be valid for at least six months beyond your planned return date. Some countries may have specific visa, vaccination, or other entry requirements.
While we may provide general information about travel requirements, it is your responsibility to verify this information with the relevant authorities.
Travel Insurance
We strongly recommend that you purchase travel insurance to protect against unforeseen circumstances that may affect your travel plans. Travel insurance is not included in the prices of our travel services unless explicitly stated.
Intellectual Property
All content on our Website, including text, graphics, logos, images, and software, is the property of Boistzo Travel or our licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any content from our Website without our express written permission.
Disclaimer of Warranties
Our Website and services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our Website or the information, content, materials, or products included on our Website.
We do not guarantee that our Website will be uninterrupted, timely, secure, or error-free. We are not responsible for any inaccuracies or errors in the information provided by Travel Suppliers.
Limitation of Liability
To the maximum extent permitted by law, Boistzo Travel shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Website or services.
As we act as an agent for Travel Suppliers, we are not liable for any acts, errors, omissions, representations, warranties, breaches, or negligence of any Travel Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from the use of travel services.
Indemnification
You agree to indemnify, defend, and hold harmless Boistzo Travel and our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your use of our Website or services
- Your violation of these Terms
- Your violation of any rights of a third party
- Your conduct in connection with our Website or services
Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website and services after any modifications to these Terms constitutes your acceptance of the modified Terms.
We will make reasonable efforts to notify you of significant changes to these Terms, but you are responsible for reviewing these Terms periodically.
Termination
We may terminate or suspend your access to our Website and services at any time, without prior notice or liability, for any reason, including if you breach these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Boistzo Travel regarding your use of our Website and services.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Boistzo Travel Pty Ltd
123 George Street
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8765 4321